Right of withdrawal

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must inform us ( Hochzeitsatelier Irvalda e.U. Jörgerstrasse 5 Echgeschäft, hallo@irvalda.com +43 650 555 66 46 ) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). We kindly ask you to use the attached sample withdrawal form. You will immediately receive a confirmation of receipt of such a revocation from us. To comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, excluding the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods. You must return the goods to us immediately and in any case within 14 days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met for goods that can be sent as parcels if you send the goods before the 14-day period has expired. The costs for the return shipment are to be borne by you. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion/expiry of the right of withdrawal

There is no right of withdrawal for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. The right of withdrawal therefore only applies to standard dresses, no custom-made dresses or dresses that deviate from the standard product (other lengths, laces, long sleeves, etc.). We would like to expressly point out that the colors of the dresses look slightly different on each screen. The real color and the texture of the fabric of the dresses may therefore not match the color and appearance shown on your screen. A complaint regarding the color and appearance beyond point 2 is also excluded.